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Complaints/Content Removal

Complaints & Content Removal Policy

AmoreSenzaLimiti is committed to maintaining a safe, lawful and respectful environment for its users. We take reports concerning illegal, unauthorized or otherwise prohibited content seriously.

This policy explains how users and other individuals may report content and how AmoreSenzaLimiti handles complaints and content removal requests.

1. Reporting Content

Any user or person depicted in content on AmoreSenzaLimiti may report content that they believe:

  • is illegal or violates applicable law;
  • contains or depicts a minor;
  • was uploaded or published without the required consent;
  • contains non-consensual or unauthorized imagery;
  • infringes privacy, publicity, copyright or other legal rights;
  • violates the AmoreSenzaLimiti Terms of Service;
  • violates our prohibited content standards; or
  • otherwise violates applicable payment processor or card network requirements.

Reports may be submitted by contacting:

Email: admin@amoresenzalimiti.com

Users may also use the reporting functionality available on the website where applicable.

When submitting a complaint, please provide sufficient information to allow us to identify the reported content, including the relevant profile, username, photograph or other identifying information.

2. Review of Complaints

All complaints concerning potentially illegal or prohibited content will be reviewed by AmoreSenzaLimiti.

We will investigate the reported content and the circumstances surrounding the complaint, including where appropriate reviewing the relevant account information, uploaded content, consent information and supporting documentation.

We will make reasonable efforts to review and resolve complaints within five (5) business days of receiving sufficient information to investigate the complaint.

Where additional information or documentation is required, we may request it from the person submitting the complaint or the relevant content provider.

3. Content Removal

During or following an investigation, AmoreSenzaLimiti may:

  • remove or restrict access to the reported content;
  • prevent the content from being published;
  • temporarily restrict the account associated with the content;
  • permanently suspend or terminate the account;
  • request additional information or documentation;
  • take other measures necessary to comply with applicable law or our policies; or
  • determine that no action is required where the complaint is not substantiated.

Where appropriate, content may be removed while an investigation is ongoing.

4. Complaints Concerning Consent

If a person depicted in a photograph believes that their image was uploaded or published without their consent, they may submit a content removal request.

AmoreSenzaLimiti will review the request and may request information or documentation concerning the identity of the person depicted, the relevant content and the circumstances under which the content was obtained or uploaded.

If our investigation determines that the required consent was not provided or is invalid under applicable law, the relevant content will be removed.

5. Appeals

A person affected by a decision regarding a content removal request may request an appeal.

Appeals should be submitted to:

Email: admin@amoresenzalimiti.com

The appeal should identify the relevant content and explain the reasons why the original decision should be reconsidered.

AmoreSenzaLimiti will review the appeal and any additional information provided and will communicate the outcome to the person submitting the appeal.

Where required, an unresolved disagreement concerning an appeal may be submitted to a neutral dispute-resolution body at the merchant's expense.

6. Possible Outcomes

Following a complaint or investigation, AmoreSenzaLimiti may determine to:

  • remove the reported content;
  • restrict or disable access to the content;
  • request additional verification or documentation;
  • issue a warning;
  • temporarily suspend an account;
  • permanently terminate an account;
  • take no action if the complaint is not substantiated; or
  • take any other action required by applicable law or applicable payment processor standards.

7. False or Abusive Complaints

Complaints should be submitted in good faith and contain accurate information.

Submitting knowingly false information or abusing the reporting process may result in appropriate action against the person responsible, where permitted by applicable law.

8. CCBill Content Removal Request

Users and individuals may also submit a content removal complaint through CCBill's designated complaints/takedown request form:

https://www.ccbillcomplaintform.com/ccbill/form/CCBillContentRemovalRequest1/formperma/sBK2jfIoZWAF2wH2RRt5Rv2PQncscFzpvOH6bPcwopas"

9. Contact

For complaints, content removal requests or appeals:

Deluxe Unlimited SRL
Website: AmoreSenzaLimiti
Email: admin@amoresenzalimiti.com

AmoreSenzaLimiti reserves the right to update this policy from time to time to reflect changes in applicable law, regulatory requirements, payment processor standards or our procedures.

Last updated: September 2026